From new regulations, industry restructuring, to increased customer receptivity and intense global competition, the Telecommunications landscape is full of opportunities and challenges. In this rapidly evolving landscape, communication service providers are looking for ways to deliver innovative revenue-generating products and services to maintain their competitive edge. The need for business transformation for communication service providers has never been greater than before.

AGS collaborates with telecom partners to provide agility in responding to change, whether introducing new business processes or re-engineering existing ones for faster new service rollout and legacy transformation. AGS offers communication practice that blends industry knowledge, targeted services, technology and functional expertise with a proven global delivery model.

AGS's expertise covers the full spectrum of your business operations and processes. We have partnered with products and services companies in this industry to protect their existing technology investments, reduce cost and complexity, and rapidly deliver innovative and profitable products and services.

Service Solutions:

  • Customer Care and Billing
  • Mediation and Rating
  • Electronic Bill Presentment & Payment
  • Provisioning
  • Settlements
  • eCRM and Portals
  • Self-Service
  • Fraud Detection Systems
  • Service Activation
  • POS Management
  • Call Center Management